Terms and Conditions

Article 1 · Definitions

In these terms and conditions, the following definitions apply:

1.1 JDO Academy B.V.
The private limited company JDO Academy B.V., having its registered office in The Netherlands, located at Parklaan 4B, 1544 AL Zaandijk, The Netherlands, registered with the Chamber of Commerce (KvK) under number 78314178, trading under the trade names JDO Academy, JDO Collective and any future trade names. Hereinafter referred to as: JDO.

1.2 Participant
Any natural person or legal entity who makes use of one or more services of JDO. This includes, among others:

• students;
• course participants;
• participants;
• members;
• customers;
• clients;
• visitors of events;
• users of the app;
• users of the community.

1.3 Agreement
Any agreement between JDO and the participant concerning one or more services offered by JDO.

1.4 Services
Services means all current and future activities of JDO, including but not limited to:

• programs;
• trainings;
• workshops;
• masterclasses;
• online programs;
• Hybrid Programs;
• Online Guided Programs;
• Self-Paced Programs;
• Immersion Programs;
• retreats;
• events;
• coaching;
• memberships;
• community;
• digital products;
• downloads;
• webinars;
• livestreams;
• the JDO Academy App;
• the webshop;
• consultancy;
• breathwork and wellbeing programs;
• other services offered by JDO.

1.5 Digital learning environment
The secure online environment in which participants gain access to lessons, videos, downloads, assignments, workbooks, community, replay recordings and other course materials.

1.6 JDO Academy App
The mobile application through which participants gain access to parts of their program, community, lessons, coaching and other digital content.

1.7 Community
The online environment in which participants can communicate with one another, share experiences and support one another.

1.8 Membership
Any form of subscription or membership that provides access to exclusive content, events, community or other services.

1.9 Course materials
All materials developed or made available by JDO, including but not limited to:

• videos;
• workbooks;
• presentations;
• assignments;
• photos;
• downloads;
• templates;
• manuals;
• texts;
• teaching methods;
• models;
• exercises;
• audio recordings.

1.10 JDO Method®
The training methodology developed by JDO, including all underlying concepts, techniques, lesson structures, exercises, working methods, models, texts, visual materials and other intellectual property.

Article 2 · Applicability

2.1 These terms and conditions apply to all quotations, agreements, offers, services, products and other legal relationships between JDO and the participant.

2.2 These terms and conditions apply to all current and future services offered by JDO under its trade names, including JDO Academy and JDO Collective.

2.3 Deviations from these terms and conditions are only valid if confirmed in writing by JDO.

2.4 The applicability of any general terms and conditions of the participant is expressly excluded.

2.5 If one or more provisions of these terms and conditions prove to be wholly or partially null and void or are annulled, the remaining provisions shall remain in full force.

Article 3 · Formation of the agreement

3.1 An agreement is formed as soon as:

• a registration via the website has been completed;
• a quotation has been accepted in writing or digitally;
• an order has been placed;
• an agreement has been confirmed in writing or digitally;
• a participant has registered via the website, app or another method designated by JDO.

3.2 JDO reserves the right to refuse a registration or assignment without stating reasons.

3.3 Obvious errors or mistakes on the website, in quotations or in other communications do not bind JDO.

Article 4 · Right of withdrawal

4.1 If the participant is a consumer and the agreement has been concluded at a distance, a statutory right of withdrawal with a cooling-off period applies. The duration and conditions of this right of withdrawal are further set out in Article 9 of these terms.

Article 5 · Registration

5.1 Registration takes place via the website, a digital registration form, a quotation, an agreement or another method designated by JDO.

5.2 The participant is responsible for providing the requested information correctly and completely.

5.3 JDO may assume that the information provided is correct.

5.4 After registration, the participant receives a confirmation by email or via another digital method of communication.

Article 6 · Prices

6.1 All prices stated by JDO Academy B.V. are in euros and include VAT, unless expressly stated otherwise.

6.2 The current prices of programs, trainings, memberships, retreats, events, workshops, digital products and other services are published on the website, in quotations, brochures or other written communications of JDO.

6.3 Obvious errors or mistakes in prices, offers or publications do not bind JDO.

6.4 Price changes do not affect agreements already concluded, unless the law provides otherwise.

6.5 Any promotional discounts are valid only during the stated promotional period and cannot be combined with other promotions, unless JDO confirms otherwise in writing.

Article 7 · Payment

7.1 The participant is obliged to pay the agreed program or participation fees on time.

7.2 Payment may take place:

• in a single instalment;
• in instalments via a payment method offered by JDO;
• via an external payment partner such as Klarna;
• or via another payment method accepted by JDO.

7.3 If payment is made in instalments via an external payment partner, an additional agreement arises between the participant and this payment partner. The terms and conditions of the relevant payment partner also apply to this agreement.

7.4 Failure to meet payment obligations towards a payment partner does not release the participant from their obligations towards JDO.

Article 8 · Late payment

8.1 If a participant fails to meet their payment obligations on time, they will first receive a payment reminder.

8.2 If payment subsequently remains outstanding, JDO is entitled to suspend its services in whole or in part until all outstanding amounts have been paid. This may mean, among other things, that:

• access to the JDO Academy App is blocked;
• access to the online learning environment is suspended;
• participation in in-person training days is temporarily refused;
• certificates are withheld until all payment obligations have been met.

8.3 The participant remains fully liable for payment during this period.

8.4 All reasonable extrajudicial collection costs, statutory interest and other costs arising from late payment shall, insofar as legally permitted, be borne by the participant.

Article 9 · Statutory right of withdrawal

9.1 If the agreement is concluded at a distance and the participant is a consumer, a statutory cooling-off period of fourteen (14) working days applies from the moment the agreement is formed.

9.2 During this cooling-off period, the participant may dissolve the agreement without stating reasons.

9.3 If the participant expressly requests to gain access to digital content or to have the program start immediately during this cooling-off period, the statutory right of withdrawal may lapse insofar as this is permitted by law.

9.4 When the participant makes use of the right of withdrawal within the cooling-off period, JDO shall refund payments already received in accordance with the statutory rules.

Article 10 · Cancellation before the start

After the statutory cooling-off period has expired, the participant may cancel the agreement in writing. In that case, the participant owes the following fee:

JDO shall only charge a reasonable fee for work already performed and costs already incurred. If the costs actually incurred are lower than the above percentages, the lower fee shall be applied.

Article 11 · Interim termination

11.1 A participant may terminate a fixed-term agreement early in writing.

11.2 In that case, the participant owes a reasonable fee consisting of:

• the lessons or modules already taken;
• digital content already made available;
• start-up costs incurred;
• other costs already incurred that are directly related to the performance of the agreement.

11.3 The total fee shall never exceed the agreed price of the program.

Article 12 · Digital programs

12.1 For programs where immediate access is granted to the online learning environment, the JDO Academy App or other digital content, the participant expressly agrees to immediate delivery during the ordering process.

12.2 Insofar as legally permitted, the statutory right of withdrawal thereby lapses as soon as performance of the agreement has begun.

12.3 The participant acknowledges that digital content cannot be returned once access has been granted.

Article 13 · Rescheduling participation

13.1 If a participant is unable to attend an in-person training day, workshop or program component due to unforeseen circumstances, JDO may, at its own discretion, permit the participant to join a subsequent edition of the same program on a one-time basis.

13.2 The conditions for this include, among others:

• the participant reports the impediment as soon as possible;
• space is available in a subsequent group;
• the relevant program is offered again;
• the rescheduling takes place within twelve months of the original start date, unless JDO confirms otherwise in writing.

13.3 A participation that has been rescheduled once cannot be rescheduled again free of charge.

13.4 Rescheduling does not entitle the participant to a refund of (part of) the course fee.

Article 14 · Rescheduling or cancellation by JDO

14.1 JDO reserves the right to reschedule or cancel a program, training, workshop, event or retreat if organisational circumstances, force majeure or an insufficient number of participants give cause to do so.

14.2 If a program is rescheduled, the participant is given the opportunity to attend a new, equivalent date.

14.3 If JDO cannot offer a reasonable alternative, the course fee already paid for the part not carried out shall be refunded.

14.4 JDO is not liable for the participant's additional costs, including travel, accommodation, flight or parking costs or lost income, unless there is intent or deliberate recklessness on the part of JDO.

Article 15 · Force majeure

15.1 Force majeure means any circumstance beyond the reasonable control of JDO as a result of which the performance of the agreement becomes temporarily or permanently impossible. This includes, among others:

• illness or unavailability of trainers;
• pandemics;
• government measures;
• natural disasters;
• war or terrorism;
• fire;
• internet or power outages;
• disruptions at software suppliers;
• unavailability of venues;
• transport problems;
• strikes;
• other unforeseen circumstances.

15.2 In the event of force majeure, JDO has the right to suspend or amend the agreement or to offer a suitable alternative.

15.3 If performance has become permanently impossible, JDO may terminate the agreement in whole or in part without being obliged to compensate for damages, except insofar as mandatory law provides otherwise.

Article 16 · Services of JDO

16.1 Under its trade names JDO Academy and JDO Collective, JDO Academy B.V. offers various services, including but not limited to:

• programs;
• trainings;
• workshops;
• masterclasses;
• online programs;
• Hybrid Programs;
• Online Guided Programs;
• Self-Paced Programs;
• Immersion Programs;
• retreats;
• events;
• memberships;
• community;
• coaching;
• breathwork and wellbeing programs;
• digital products;
• the JDO Academy App;
• the online learning environment;
• the webshop;
• and other current or future services.

16.2 JDO reserves the right to amend, expand or discontinue its services, programs and offering if this is necessary for the quality of the services or the further development of the organisation.

Article 17 · Performance of the agreement

17.1 JDO shall perform the agreement to the best of its insight, expertise and care.

17.2 JDO has a best-efforts obligation and not an obligation of result.

17.3 Results vary per participant and depend, among other things, on effort, practice, experience, motivation and personal circumstances.

17.4 No guarantees can be derived from statements on the website, social media, testimonials or example results.

Article 18 · Programs and trainings

18.1 The content, duration, planning and structure of programs are determined by JDO.

18.2 JDO reserves the right to adjust programs, trainers, venues, planning, course materials or content when this is necessary.

18.3 Minor changes do not entitle the participant to dissolution of the agreement or to compensation.

18.4 JDO may engage guest instructors or external specialists.

Article 19 · Online learning environment

19.1 For various programs, the participant receives access to the digital learning environment.

19.2 Unless agreed otherwise in writing, access lasts one (1) year from the start date of the program.

19.3 After this period, access may be terminated automatically.

19.4 JDO may decide at its own discretion to extend access free of charge. No rights can be derived from this.

19.5 JDO reserves the right to update, supplement, remove or replace lessons.

Article 20 · JDO Academy App

20.1 The participant receives, where applicable, access to the JDO Academy App.

20.2 The app provides access to, among other things:

• lessons;
• videos;
• downloads;
• workbooks;
• assignments;
• community;
• replay recordings;
• coaching;
• additional content.

20.3 The content of the app may be adjusted, expanded or updated regularly.

20.4 Temporary technical disruptions do not entitle the participant to compensation or a refund.

Article 21 · Personal account

21.1 Each participant receives a personal account.

21.2 Accounts are strictly personal.

21.3 It is not permitted to:

• share accounts;
• pass on login details;
• allow multiple persons to use one account.

21.4 In the event of misuse, JDO may block or terminate the account without prior warning.

21.5 Termination of an account does not release the participant from their payment obligations.

Article 22 · Live lessons and coaching

22.1 Within various programs, JDO organises live lessons, coaching sessions, Q&As and online meetings.

22.2 Dates may change if organisational circumstances give cause to do so.

22.3 If a participant is unable to attend, there is no automatic right to a substitute private lesson.

22.4 JDO may make replay recordings available at its own discretion.

Article 23 · Replay recordings

23.1 Replay recordings are intended solely for participants of the relevant program.

23.2 Replay recordings may not be:

• downloaded;
• distributed;
• shared;
• sold;
• made public.

23.3 JDO determines which lessons are recorded.

23.4 JDO is not obliged to make replay recordings available.

Article 24 · Community

24.1 Participation in the community is intended to connect participants with one another and to share knowledge.

24.2 A respectful and professional attitude is expected of every participant.

24.3 It is not permitted to:

• harass other participants;
• post discriminatory or offensive messages;
• advertise without permission;
• actively approach participants for commercial purposes;
• distribute spam.

24.4 JDO reserves the right to remove messages or to remove participants from the community if they act in breach of these terms and conditions.

Article 25 · Memberships

25.1 The conditions stated with the relevant membership apply to memberships.

25.2 A membership only entitles the participant to the services that are explicitly part of the chosen subscription.

25.3 JDO reserves the right to adjust parts of a membership if this improves the quality or continuity of the services.

25.4 If a membership is terminated, access to the associated content lapses, unless agreed otherwise in writing.

Article 26 · In-person trainings

26.1 The participant must be present on time.

26.2 JDO may refuse a participant access when they:

• endanger the safety of others;
• are under the influence of alcohol or drugs;
• behave improperly;
• obstruct the progress of the training.

26.3 The participant must follow the instructions of trainers and staff.

Article 27 · Missed lessons

27.1 If a participant is unable to attend an in-person training day, workshop or practical lesson, the payment obligation remains fully in place.

27.2 JDO may offer the participant the opportunity, on a one-time basis, to make up the missed training day during a subsequent edition of the same program, provided that:

• space is available for this;
• the program is organised again;
• the participant has reported the impediment in good time.

27.3 Additional conditions may be attached to making up lessons.

Article 28 · Certificates

28.1 A certificate is issued only if:

• the program has, in the opinion of JDO, been successfully completed;
• the set learning objectives have been met;
• all payment obligations have been fully met.

28.2 JDO reserves the right not to issue a certificate if the above conditions are not met.

28.3 JDO retains data on issued certificates in order to be able to verify their authenticity in the future.

Article 29 · Intellectual property

29.1 All intellectual property rights relating to the materials developed or made available by JDO rest exclusively with JDO Academy B.V. or its licensors.

29.2 This includes, among others, but not limited to:

• the JDO Method®;
• lesson programs;
• program structures;
• training methodologies;
• presentations;
• videos;
• photos;
• texts;
• workbooks;
• downloads;
• assignments;
• audio recordings;
• images;
• logos;
• designs;
• templates;
• courses;
• digital content;
• the JDO Academy App;
• the online learning environment;
• the website;
• other intellectual property.

29.3 Nothing from the programs, trainings or other services of JDO may be reproduced, made public, translated, adapted, distributed, sold or exploited in any other way without prior written permission.

Article 30 · The JDO Method®

30.1 The JDO Method® is a training and teaching methodology developed by JDO Academy B.V.

30.2 All parts of the JDO Method®, including the structure, working method, exercises, techniques, models, lesson structure, didactics and other substantive components, are the intellectual property of JDO Academy B.V.

30.3 It is not permitted to copy, reproduce, translate, publish, commercially use or otherwise make available to third parties the JDO Method®, in whole or in part, without the prior written permission of JDO.

30.4 Participation in a program or training only grants a personal right of use and does not lead to a transfer of intellectual property rights.

Article 31 · Use of course materials

31.1 The course materials are made available solely for personal use by the participant.

31.2 It is not permitted to do the following with the course materials:

• copy;
• reproduce;
• sell;
• rent out;
• distribute;
• publish;
• make available to third parties;
• use commercially.

31.3 The participant may only make copies when this is necessary for their own study use and insofar as the law permits.

Article 32 · Video, audio and screen recordings

32.1 During lessons, trainings, coaching sessions, webinars or other meetings, it is not permitted, without the prior written permission of JDO, to:

• make video recordings;
• make audio recordings;
• make screen recordings;
• start livestreams.

32.2 If JDO grants permission for this, it applies solely for the purpose agreed in advance.

Article 33 · Use of artificial intelligence (AI)

33.1 It is not permitted, without the prior written permission of JDO, to use course materials in whole or in part for the training, development or improvement of artificial intelligence (AI), machine learning models or comparable technologies.

33.2 It is likewise not permitted to upload course materials, videos, workbooks, presentations, assignments or other content of JDO to AI platforms if this leads or may lead to disclosure, reuse or inclusion in AI models.

33.3 It is not permitted to reproduce or make commercially available, in whole or in part, a program, training or method of JDO with the help of AI.

33.4 The use of AI as a personal aid in learning or completing assignments is permitted, provided that:

• this takes place solely for one's own study use;
• no confidential information of JDO or other participants is shared;
• no infringement is made on the intellectual property rights of JDO.

Article 34 · Confidentiality

34.1 The participant shall treat with care confidential information obtained during a program, training, coaching, retreat, community or other activity of JDO.

34.2 Confidential information includes, among others:

• commercially sensitive information;
• course materials that are not publicly available;
• information about other participants;
• personal stories;
• business information of guest instructors;
• other information that is reasonably clearly confidential.

34.3 This obligation continues to exist even after termination of the agreement.

Article 35 · Portfolio and own work

35.1 The participant remains the owner of their own creative work created during a program or training.

35.2 Course materials, concepts and methodologies made available by JDO remain the property of JDO.

35.3 The participant may use photos of their own work for a personal portfolio or promotion of their own professional activities, unless other written agreements have been made in advance.

35.4 If photos or videos have been taken during a joint photoshoot with a professional team, additional agreements may apply regarding their use and publication.

Article 36 · Use of visual material by JDO

36.1 JDO may take photos and videos during programs, trainings, events, retreats or other activities.

36.2 Use of recognisable visual material for promotional purposes takes place solely in accordance with the privacy statement and, if required, on the basis of the participant's consent.

36.3 The participant may withdraw consent once given for future use. This does not affect the lawfulness of earlier use.

Article 37 · Infringement of intellectual property rights

37.1 If JDO establishes that a participant acts in breach of this chapter, JDO is entitled to:

• immediately block access to the online learning environment;
• terminate the account;
• terminate participation in programs or memberships;
• claim compensation if there is cause to do so;
• take other legal measures permitted by law.

37.2 Termination of the agreement on the basis of this article does not entitle the participant to a refund of amounts already paid.

Article 38 · Responsibility of the participant

38.1 The participant is responsible for their own learning process, attendance, preparation and active participation in the services offered.

38.2 The participant is responsible for the accuracy of the personal data and other information they provide.

38.3 The participant must follow the instructions of trainers, coaches, staff and third parties engaged by JDO.

38.4 The participant must behave respectfully and professionally towards other participants, trainers, models, staff and partners.

Article 39 · Practical trainings and working with models

39.1 During practical trainings, work may be done with models, materials, equipment and products.

39.2 The participant remains at all times responsible for their own actions during practical exercises.

39.3 JDO makes every effort to provide a safe learning environment, but cannot guarantee a flawless course of practical trainings.

39.4 The participant must report any allergies, medical limitations or other circumstances that may affect safety prior to the training.

39.5 If a participant brings their own model, the participant is responsible for informing the model about the nature of the training and for obtaining any necessary consents.

Article 40 · Health and safety

40.1 Participation in programs, trainings, workshops, retreats and other activities takes place at one's own responsibility.

40.2 The participant declares to the best of their knowledge to be physically and mentally able to participate in the chosen activity.

40.3 For components relating to breathwork, relaxation, wellbeing or other body-oriented exercises, such as those offered via JDO Collective, the participant remains responsible for monitoring their own limits. In case of doubt about their health, the participant must consult a doctor or medical specialist in advance. For specific breathwork or wellbeing programs, JDO may request an additional health declaration or informed consent.

40.4 The participant is advised, in case of doubt, to consult a doctor or medical specialist in advance.

40.5 JDO is not liable for damage arising because the participant has provided medical information incorrectly or incompletely.

Article 41 · International trainings and retreats

41.1 For international trainings, retreats and other activities, the participant is responsible for having valid travel documents, visas, vaccinations (if required), travel insurance and any cancellation insurance.

41.2 Travel and accommodation costs are only included if this has been expressly agreed in writing.

41.3 Programs may be adjusted due to local circumstances, weather conditions, safety reasons, government measures or other unforeseen situations.

41.4 Such changes do not automatically entitle the participant to a refund or compensation.

Article 42 · Liability

42.1 JDO is only liable for direct damage that is the direct result of intent or deliberate recklessness on the part of JDO.

42.2 Insofar as legally permitted, all liability for indirect damage is excluded, including:

• consequential damage;
• lost turnover;
• loss of profit;
• missed assignments;
• reputational damage;
• travel and accommodation costs;
• immaterial damage;
• business stagnation.

42.3 If JDO is liable, this liability is limited to a maximum of the amount paid by the participant for the relevant service, unless mandatory law provides otherwise.

42.4 The limitations in this article do not apply to damage that cannot be validly excluded on the basis of the law.

Article 43 · Force majeure

43.1 JDO is not obliged to fulfil any obligation if it is prevented from doing so by force majeure.

43.2 Force majeure also includes:

• illness of trainers;
• pandemics;
• epidemics;
• war;
• terrorism;
• strikes;
• fire;
• government measures;
• internet disruptions;
• software disruptions;
• unavailability of venues;
• extreme weather conditions;
• transport problems;
• disruptions at suppliers;
• other circumstances beyond the reasonable control of JDO.

43.3 In the event of force majeure, JDO shall make every effort to offer a suitable alternative.

Article 44 · Privacy

44.1 JDO processes personal data in accordance with the applicable privacy legislation.

44.2 The Privacy Statement of JDO applies to the processing of personal data and can be consulted via www.jdo-academy.com.

44.3 By making use of the services of JDO, the participant declares to have taken note of this Privacy Statement.

Article 45 · Complaints procedure

45.1 JDO strives for a high quality of service.

45.2 Complaints must be submitted in writing or by email as soon as possible via: info@jdo-academy.com

45.3 The complaint contains at least:

• name of the participant;
• contact details;
• date;
• description of the complaint;
• any relevant documents.

45.4 JDO confirms receipt of the complaint within five (5) working days.

45.5 JDO aims to handle the complaint substantively within four (4) weeks. If more time is needed, the participant is informed of this within that same period, with an indication of when a decision can be expected.

45.6 Complaints are handled confidentially and registered in accordance with the applicable statutory obligations.

45.7 If a complaint is not resolved satisfactorily, the participant may submit an appeal to JDO's independent external appeals body:

Mr Smit is an independent third party who has been requested by JDO to issue, as an independent party, a binding decision on submitted disputes. The decision of the appeals body is binding on JDO. Any consequences shall be handled by JDO within four (4) weeks of the decision.

45.8 The appeal must be submitted within two working weeks of JDO's decision on the complaint and contains at least the name and contact details of the participant, the date, a description of the complaint and the grounds of the appeal.

45.9 After completion of the above procedure, recourse to the competent court is always open.

Article 46 · Disputes

46.1 Dutch law applies exclusively to all agreements between JDO and the participant.

46.2 The parties shall make every effort to first resolve a dispute by mutual consultation.

46.3 If a dispute cannot be resolved by mutual consultation, it may be submitted to the independent appeals body as stated in article 45.7, or to the competent court in The Netherlands.

Article 47 · Amendment of the terms and conditions

47.1 JDO reserves the right to amend these terms and conditions.

47.2 Amended terms and conditions do not apply to agreements already concluded, unless the amendment results from mandatory law or the parties agree otherwise in writing.

47.3 The most current version of the terms and conditions is published on the website of JDO.

Article 48 · Final provisions

48.1 If one or more provisions of these terms and conditions prove to be null and void or voidable, the remaining provisions shall remain in full force.

48.2 In that case, the parties shall replace the relevant provision with a provision that corresponds as closely as possible to the intention of the original provision.

48.3 These terms and conditions take effect on 7 July 2026 and replace all terms and conditions previously used by JDO Academy B.V.